SHIPPING & DELIVERY
-Shipping is calculated during checkout.-All orders are shipped from Canada.-Free shipping within Canada on orders over 50$.-Free shipping excludes special orders and warranty replacements.-A shipping confirmation along with tracking info is provided when the shipment is prepared.-Most orders are shipped within 3 business days.-The estimated transit time is for informative purposes only.-The Free shipping option on small LED Bulbs and LED Kits ships via regular mail without tracking option.-There is no tracking option or estimated transit time on orders placed via Canada Post "Small Packet Air" to US destinations.-We are not responsible for customs and duty fees outside Canada.-Contact us for a shipping quote on custom orders.
ORDERING & PAYMENT
-Place your order online and pay with Paypal or credit card.
-Contact us by phone or email for additional payment options (ex: E-transfer).
RETURNS & EXCHANGE
-Returns are accepted within 30 days from original purchase.-Products must be unused in original packaging.-Returned products are subject to 15% restocking fee.-Original shipping fees (paid or unpaid) are non-refundable.-Return & exchange shipping must be paid by customer.-Login to your account or contact us to request a return.
-We offer a warranty of 1 year or more on all of our products.-Refer to product page for complete warranty information.-Warranty applies to the original owner from the initial date of purchase and is not transferable.-Shipping charges apply on warranty replacement.-Login to your account or contact us to request a replacement.