Our Policies

Customer Service

-Get a FREE "Security Hardware Kit" with purchase of select Diode Dynamics Universal SSC1, SSC2, SS3, SS5 pods or Crosslink Light Bar.

-ADD a "Security Hardware Kit" & "LED Pods" to your shopping cart and apply promo code at checkout.

-Promo Code: SECURITY

-Offer ends October 6th 11h59PM.

-Not valid on previous or special orders.

-Some exclusions apply.

-Free shipping within Canada on orders over 100$.


-Shipping is calculated during checkout.

-All orders are shipped from Canada.

-Free shipping within Canada on orders over 100$.

-Free shipping excludes special orders and warranty replacements.

-A shipping confirmation along with tracking info is provided when the shipment is prepared.

-Most orders are shipped within 3 business days.

-The estimated transit time is for informative purposes only.

-There is no tracking option or estimated transit time on orders placed via Canada Post "Small Packet Air" to US destinations.

-We are not responsible for customs and duty fees outside Canada.

-Contact us for a shipping quote on custom orders.

-Returns are accepted within 30 days from original purchase.

-Products must be unused in original packaging.

-Original shipping fees (paid or unpaid as part of free or flat rate shipping) are non-refundable.

-Returns of special order items are subject to restocking fees.

-Sezzle orders: 6.5%+33¢ fees will apply on all Sezzle refunds or cancellations.

-Return & exchange shipping must be paid by customer.

-Customer is responsible for any import fees including duty and brokerage when returning a package with any carrier other than USPS or CanadaPost.

-We offer a warranty of 1 year or more on all of our products.

-Refer to product page for complete warranty information.

-Warranty applies to the original owner from the initial date of purchase and is not transferable.

-Shipping charges apply on warranty replacement.

-Login to your account or contact us to request a replacement.

-Place your order online and pay with Paypal , credit card or Sezzle.

-Contact us by phone or email for additional payment options (ex: E-transfer).