Our Policies

Customer Service

*Get 25$ gift card with your purchase $250+ before shipping & tax.
*Get 40$ gift card with your purchase $400+ before shipping & tax.
*Get 60$ gift card with your purchase $600+ before shipping & tax.
*Prices in Canadian dollars.
*Not valid on previous orders.
*Cannot combine with other deals.
*For retail customers only.
*Promo ends June 17th at 11:59PM.
*Gift Card Expires September 30th.
*Gift card will be emailed within 3 business days.
*Gift card will be void or invoiced if order cancelled or returned.

  • Shipping is calculated during checkout.
  • All orders are shipped from Canada.
  • Free shipping within Canada on orders over 150$.
  • Free shipping excludes special orders and warranty replacements.
  • A shipping confirmation along with tracking info is provided when the shipment is prepared.
  • Most orders are shipped within 3 business days. Refer to the product page for special handing time.
  • The estimated transit time is for informative purposes only.
  • We are not responsible for customs and duty fees outside Canada.
  • Contact us for a shipping quote on custom orders.
  • Returns are accepted within 30 days from original purchase.
  • Products must be unused with original packaging.
  • Original shipping fees (paid or unpaid as part of free or flat rate shipping) are non-refundable.
  • Returns of special order items are subject to restocking fees.
  • Sezzle orders: 6.5% fees will apply on all Sezzle refunds or cancellations.
  • Return & exchange shipping must be paid by customer.
  • Customer is responsible for any import fees including duty and brokerage when returning a package with any carrier other than USPS or CanadaPost.
  • We offer a warranty of 1 year or more on all of our products.
  • Refer to product page for complete warranty information.
  • Warranty applies to the original owner from the initial date of purchase and is not transferable.
  • Shipping charges apply on warranty replacement.
  • Login to your account or contact us to request a replacement.
  • Place your order online and pay with Paypal , credit card or Sezzle.
  • Contact us by phone or email for additional payment options (ex: E-transfer).